Australian Health Directory

Office of Public Guardian (NT)

Department of Health and Community Services
Northern Territory Government

(2 locations)

Casuarina, NT 810

The Office of the Public Guardian in the Northern Territory has offices in Darwin and Alice Springs.
Adult Guardianship gives a person the legal responsibility to make decisions for another, over the age of 18, who is unable to make reasonable judgments / decisions about their daily living due to an intellectual disability.

Office of the Adult Guardian

Department of Justice and Attorney-General (Queensland)

Brisbane, QLD 4000

Protecting the rights and interests of adults with impaired capacity.

Phone 07 3234 0870 or 1300 653 187 (outside Brisbane)

Office of the Public Guardian

The Department of Justice - Tasmania

Hobart, TAS 7000

"The Office of the Public Guardian promotes, speaks for, and protects the rights and interests of people with disabilities and acts as the guardian of people with disabilities when appointed by the Guardianship and Administration Board."

Office of the Public Advocate

Melbourne, VIC 3000

The Office of the Public Advocate is an independent statutory office, working to promote the interests, rights and dignity of Victorians living with a disability.

TTY: 03 9603 9529

Public Advocate (WA)

Department of the Attorney General
Government of Western Australia

EAST PERTH, WA 6004

The Public Advocate promotes and protect the rights, dignity and autonomy of Western Australians who are not able to make reasoned decisions because of dementia, intellectual disability, mental illness or acquired brain injury.

TTY: 1300 859 955

Therapeutic Goods Administration (TGA)

Woden, ACT 2606

Private Health Insurance Administration Council (PHIAC)

Barton, ACT 2600

Private health insurance funds are registered with and monitored by the Private Health Insurance Administration Council, a statutory authority. Private health insurance providers adhere to the the Private Health Insurance Code of Conduct, a voluntary, self-regulatory industry code.

Health and Community Services Complaints Commissioner

Rundle Mall, SA 5000

The Health and Community Services Complaints Commissioner is an independent statutory officer who helps people - service users, their families and carers, and service providers - resolve complaints about South Australian health and community services, including child protection services, in the public, private and community sectors.

National Disability Abuse and Neglect Hotline

Strawberry Hills, NSW 2012

The National Disability Abuse and Neglect Hotline (Hotline) is a free, independent and confidential service for reporting the abuse and neglect of people with disability. The Hotline refers reports to relevant bodies that are able to investigate and address the claims, as well as provides support to callers by referring them to other support services such advocacy, counselling, or legal services.

Elder Rights Advocacy (ERA)

(formerly Residential Care Rights)
1800 700 600 - free call in Victoria

Melbourne, VIC 3000

ERA is an advocacy service for Victorians, part of the National Aged Care Advocacy Program. It is for any person who lives in an aged care facility; has applied for/receives a Community Aged Care Package or an Extended Aged Care At Home Package; is being assessed by an ACAS; or may have to move into an aged care facility. It publishes the Charter of Residents Rights and Responsibilities.