Health service complaint resolution and legal services
Queensland Aged and Disability Advocacy Inc. (QADA)
Geebung, QLD 4034
QADA offers its services to people in residential aged care facilities and people receiving Community Aged Care Packages (CACP's); Extended Aged Care at Home (EACH) packages and Home & Community Care (HACC) Services. QADA is an initiative of the Commonwealth and Queensland Governments.QADA also has a legal service to support adults with guardianship and administration matters.
1800 700 600
Advocacy Tasmania
Aged and disability advocacy
Mental Health Tribunal Representation Scheme
Sandy Bay, TAS 7005
Advocacy Tasmania Inc. is an independent, non-government organisation that provides advocacy services across Tasmania to older people, and people with disabilities. It is a free and confidential service.National Relay Service via 13 3677 (TTY/TDD/Voice) or 1300 555 727 (SSR)
Offices in Hobart, Devonport and Launceston.
Office of the Public Advocate (SA)
Collinswood, SA 5081
The Office of the Public Advocate promotes and protects the rights of people with mental incapacity in South Australia.Toll Free Number (for country South Australia ONLY) 1800 066 969
Private Health Insurance Ombudsman
Sydney, NSW 2000
The Private Health Insurance Ombudsman deals with inquiries and complaints about any aspect of private health insurance.
Seniors' Rights Victoria
Melbourne, VIC 3000
Seniors' Rights Victoria is a free service that has been established to help prevent elder abuse and to safeguard the rights, dignity and independence of older Victorians. Elder abuse is any act that causes harm to older people and has been carried out by someone they know and trust. Services include a telephone helpline, referral, legal advice, advocacy and community & professional education.Mental Health Law Centre (WA) Inc.
Perth, WA 6000
The Mental Health Law Centre (WA) Inc. is a community legal centre - established to provide legal advice and representation to involuntary consumers of mental health services in WA. It also provides information and referrals to other service providers.Villamanta Disability Rights Legal Service
Geelong, VIC 3220
Villamanta Disability Rights Legal Service provides free telephone information, advice and referral service for Victorians with a disability about disability-related legal problems. The service is also available to family members, friends and carers of the person living with a disability; and to not-for-profit service providers.TTY Users: Phone 133 677 then ask for 03 5229 2925
Aged Care Commissioner
Melbourne, VIC 3000
The Commissioner holds a statutory appointment and is independent of the Department of Health and Ageing and the Aged Care Standards and Accreditation Agency. Her functions are set out in Part 6 of the Aged Care Act 1997, section 95A (2).
Complaints Resolution and Referral Service
Strawberry Hills, NSW 2012
The Complaints Resolution and Referral Service (CRRS) is a complaints resolution service for people with disability using government-funded disability employment services and advocacy services. The CRRS assists complainants when a service is not meeting the Disability Service Standards. For more information about complaints the CRRS deals with and how it can assist you, please visit our website.Victoria Legal Aid
Melbourne, VIC 3000
Victoria Legal Aid solicitors can attend Mental Health Review Board hearings and help involuntary patients present their case to the Board. The organisation has a number of offices across Melbourne and rural Victoria.