Resources
Aged Care Complaints Resolution Scheme - free, impartial complaint resolution.
State and territory-based health complaints commissions:
Health Quality and Complaints Commission (QLD)
Health and Community Services Complaints Commission (NT)
Health Care Complaints Commission (NSW)
Health Complaints Commissioner (TAS)
Health Services Commissioner (VIC)
Human Rights Commission (ACT) - promoting rights and resolving health service related complaints.
Western Australia Office of Health Review (WA)
Health and Community Services Complaints Commissioner (SA)
State-based Public Advocates / Adult Guardians - promoting and protecting the rights of people with mental incapacity:
Office of the Public Advocate (VIC)
NSW Office of the Public Guardian
Office of the Public Guardian (TAS)
The Office of the Adult Guardian (QLD)