This category features:
Complaint resolution services, advocacy services, statutory bodies, administrative review tribunals and alternative dispute resolution forums specific to the provision of health and aged care services in Australia; and
Medico-legal service providers and health professionals offering expert witness services.
Canberra, ACT 2601The ACT Human Rights Commission promotes the human rights and welfare of people living in the ACT. The Commission provides an independent, fair and accessible process for resolving complaints about:
- health services
- access to and privacy of health records
- disability services
- services for older people
- discrimination and
- services for children and young people
Sydney, NSW 2000The Health Care Complaints Commission acts in the public interest by resolving, investigating and prosecuting complaints about health care in NSW - to protect the health and safety of the public.
TTY service for the hearing impaired (02) 9219 7555
Brisbane, QLD 4003The Office of the Health Ombudsman is an independent body established in 2014. Its functions include the resolution of complaints about health services and practitioners in Queensland, and monitoring the performance of the Australian Health Practitioner Regulation Agency and the national health practitioner boards.
Melbourne, VIC 3000The Health Services Commissioner provides a free and informal complaint resolution forum for Victorian health service and privacy related concerns.
Phone 1300 582 113
Toll Free: 1800 136 066
DARWIN, NT 0800The Health and Community Services Complaints Commission is an independent body that deals with complaints about health, disability and aged services in the Northern Territory.
Freecall : 1800 004 474
Carlton, VIC 3053The Mental Health Legal Centre Inc. provides free legal and advocacy services to individuals who may have a legal problem that is directly related to their mental illness. For more information, including opening hours, please visit the orgnisation's website.
1800 555 887 (free call from rural Victoria)
Melbourne, VIC 3004The McCabe Centre for Law and Cancer was named after Rolah McCabe, an Australian with lung cancer who took action against a tobacco company. The organisation works with over 760 members of the Union for International Cancer Control. Its mission is "to contribute to the effective use of the law for cancer prevention, treatment, supportive care and research".
Hobart, TAS 7000The Health Complaints Commissioner Tasmania is a complaint resolution service about health services and health service providers in Tasmania.
1800 001 170 (free call in Tasmania) or 1300 766 725 (cost of a local call anywhere in Australia)
Perth, WA 6000The Health and Disability Services Complaints Office was established pursuant to the Health Services (Conciliation and Review) Act 1995. It is a forum for the resolution of health related concerns and complaints about disability services under Part 6 of the Disability Services Act 1993.
Tel: 08 6551 7600
Toll free from country areas: 1800 813 583
TTY: 08 6551 7640
Department of Justice
Parramatta, NSW 2150The Public Guardian promotes the rights and interests of people with disability through guardianship, advocacy and education. When a person (16 and over) has a decision-making incapacity and there is no other person suitable or able to be the guardian, the NSW Civil & Administrative Tribunal, Guardianship Division, appoints the Public Guardian to act as a substitute decision-maker.
Ph 02 86882650