Australians from culturally and linguistically diverse backgrounds often need the services of interpreters and translators who specialise in health care and medical terminology. Interpreting and translating services are provided by governments, private sector businesses and individual professionals independently or through contracting with larger providers.
Clear, well understood communication is crucial between clients and their health professionals. Health care interpreters frequently work on site or over the telephone and many are available 24 hours a day, 7 days a week. Their services can extend to the translation of health related documents and helping health professionals understand clients' cultural and religious backgrounds.
Interpreters at times deal with sensitive situations and subject matters where confidentiality is paramount. There are structures in place to ensure that Australians receive high quality services from professionals who observe the country's privacy laws as well as industry standards.
Interpreters in Australia are accredited by the National Accreditation Authority for Translators and Interpreters Ltd, an independent body responsible for maintaining standards. Interpreters and translators are bound by the professional Code of Ethics of the Australian Institute of Interpreters and Translators Inc. (AUSIT). The AUSIT Board of Professional Conduct deals with complaints about interpreters.
Vits LanguageLink
Melbourne, VIC 3000
Interpreting, Translating and Multilingual Telephone Services.Vits LanguageLink is a specialist communication consultancy for the health and aged care industry. Vits LanguageLink is a state business corporation of the State of Victoria.
Health Translation Directory
Melbourne, VIC 3000
Multilingual health information for health professionals working with culturally and linguistically diverse (CALD) clients. The Health Translations Online Directory, funded by the Victorian Office of Multicultural Affairs, is an initiative of the Better Health Channel at the Department of Human Services (Victoria).
National Auslan Interpreter Booking and Payment Service
NABS
Chermside, QLD 4032
NABS provides interpreters to deaf and hard of hearing people who use sign language and would like an interpreter for private medical appointments. It is free of charge to Auslan users and medical practitioners. The Australia-wide service is funded by the Department of Family and Community Services and is based at the corporate office of Wesley Mission Brisbane.Aboriginal Interpreter Service
(2 locations)
Dawin, NT 801
The Aboriginal Interpreter Service is meeting the health communication needs of Indigenous persons in the Northern Territory. The service also provides on-site Aboriginal language interpreters for government and non-government agencies. Bookings can be made 24 hours 7 days a week.Associated Translators & Linguists
Sydney, NSW 2000
Associated Translators & Linguists is the largest private language service provider in NSW. It provides interpreting and translating services in 90 languages for a range of industries, including health care.Interpreting - medical and rehabilitation consultations.
Translating - medical and medico-legal documentation.
Translating and Interpreting Service (TIS National)
Department of Immigration and Citizenship
Doctor's Priority Line: 1300 131 450
Melbourne, VIC 3000
Access over 1700 contracted interpreters across Australia, speaking more than 170 languages and dialects. TIS National is available 24 hours a day, seven days a week for any person or organisation in Australia requiring interpreting services.LanguageLink
Community Relations Commission for a multicultural NSW
Sydney, NSW 2000
LanguageLink is an interpreting and translating service in over over 85 languages and dialects (including Auslan). The service is provided by the Language Services Division of the Community Relations Commission.Services are available to all Government departments and agencies, private and commercial organisations, community groups and individuals.
TTY: (02) 8255 6758
Kimberley Interpreting Service
Interpreters for Aboriginal languages
08 91923981
(2 locations)
Broome, WA 6725
The Kimberley Interpreting Service provides qualified translators and interpreters for many Aboriginal languages. They are trained to work in specialised environments such as health, welfare and social work, amongst others.SWAHS Health Care Interpreter Service
Sydney West Area Health Service
North Parramatta, NSW 2150
NAATI accredited staff interpreters/translators for on site and telephone interpreting 24 hours a day 7 days a week. Video conferencing during business hours.More Health industry resources - Interpreters pages
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