Australian Health Directory

Health service complaint resolution and legal services

This category features:

Complaint resolution services, advocacy services, statutory bodies, administrative review tribunals and alternative dispute resolution forums specific to the provision of health and aged care services in Australia; and

Medico-legal service providers and health professionals offering expert witness services.

27 listings - Page 1 of 3
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ACT Human Rights Commission

ACT Human Rights Commission

Canberra, ACT 2601

The ACT Human Rights Commission promotes the human rights and welfare of people living in the ACT. The Commission provides an independent, fair and accessible process for resolving complaints about:
- health services
- access to and privacy of health records
- disability services
- services for older people
- discrimination and
- services for children and young people
Health Care Complaints Commission

Health Care Complaints Commission

Sydney, NSW 2000

The Health Care Complaints Commission acts in the public interest by resolving, investigating and prosecuting complaints about health care in NSW - to protect the health and safety of the public.

TTY service for the hearing impaired (02) 9219 7555

Office of the Health Ombudsman

Brisbane, QLD 4003

The Office of the Health Ombudsman is an independent body established in 2014. Its functions include the resolution of complaints about health services and practitioners in Queensland, and monitoring the performance of the Australian Health Practitioner Regulation Agency and the national health practitioner boards.
Health Complaints Commissioner

Health Complaints Commissioner

Melbourne, VIC 3000

Independent and impartial service to resolve complaints about healthcare and the handling of health information in Victoria.
Phone 1300 582 113
Health and Community Services Complaints Commission

Health and Community Services Complaints Commission


The Health and Community Services Complaints Commission is an independent body that deals with complaints about health, disability and aged services in the Northern Territory.
Freecall : 1800 004 474

The Mental Health Legal Centre Inc.

Carlton, VIC 3053

The Mental Health Legal Centre Inc. provides free legal and advocacy services to individuals who may have a legal problem that is directly related to their mental illness. For more information, including opening hours, please visit the orgnisation's website.
1800 555 887 (free call from rural Victoria)

McCabe Centre for Law and Cancer

Melbourne, VIC 3004

The McCabe Centre for Law and Cancer was named after Rolah McCabe, an Australian with lung cancer who took action against a tobacco company. The organisation works with over 760 members of the Union for International Cancer Control. Its mission is "to contribute to the effective use of the law for cancer prevention, treatment, supportive care and research".
Health Complaints Commissioner Tasmania

Health Complaints Commissioner Tasmania

Hobart, TAS 7000

The Health Complaints Commissioner Tasmania is a complaint resolution service about health services and health service providers in Tasmania.

1800 001 170 (free call in Tasmania) or 1300 766 725 (cost of a local call anywhere in Australia)
Health and Disability Services Complaints Office (HaDSCO)

Health and Disability Services Complaints Office (HaDSCO)

Perth, WA 6838

The Health and Disability Services Complaints Office (HaDSCO) is an independent Statutory Authority offering an impartial resolution service for complaints relating to health, disability and mental health services in Western Australia and the Indian Ocean Territories.

Tel: 08 6551 7600
Toll free: 1800 813 583
TTY: 08 6551 7640

Aged Care Complaints Commissioner

Melbourne, VIC 3000

The Aged Care Act 1997 sets out the responsibilities of approved service providers who receive Government funding. The Aged Care Complaints Scheme investigate complaints where an approved provider is not meeting their responsibilities under the Act. If required, it can provide access to an interpreter service, TTY (deaflink) or advocacy service.

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