Australian Health Directory


Health service complaint resolution and legal services



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Public Guardian

Department of Justice

Parramatta, NSW 2150

The Public Guardian promotes the rights and interests of people with disability through guardianship, advocacy and education. When a person (16 and over) has a decision-making incapacity and there is no other person suitable or able to be the guardian, the NSW Civil & Administrative Tribunal, Guardianship Division, appoints the Public Guardian to act as a substitute decision-maker.
Ph 02 86882650
 

Office of Public Guardian (NT)

Department of Health and Community Services
Northern Territory Government

(2 locations)

Berrimah, NT 828

The Office of the Public Guardian in the Northern Territory makes decisions pursuant to the Guardianship of Adults Act 2016 and Guardianship of Adults Regulations.
Adult Guardianship gives a person the legal responsibility to make decisions for another, over the age of 18, who is unable to make reasonable judgments / decisions about their daily living due to an intellectual disability.
Office of the Public Guardian

Office of the Public Guardian

Department of Justice and Attorney-General (Queensland)

Brisbane, QLD 4000

Protecting the rights and interests of adults with impaired decision-making capacity and children and young people in out-of-home care.
Offices in Brisbane, Townsville, Ipswich and Cairns.

Phone OPG for Adults -07 3234 0870 or 1300 653 187 (from outside Brisbane)
Phone OPG for Children and Young people on 1800 661 533 (free call from landlines)
 

Office of the Public Guardian

The Department of Justice - Tasmania

Hobart, TAS 7000

"The Office of the Public Guardian promotes, speaks for, and protects the rights and interests of people with disabilities and acts as the guardian of people with disabilities when appointed by the Guardianship and Administration Board."
 

Office of the Public Advocate

Carlton, VIC 3053

The Office of the Public Advocate is an independent statutory body protecting and promoting the rights and interests of people with disability in Victoria.

TTY: 1300 305 612
 

Office of the Public Advocate (WA)

Department of the Attorney General
Government of Western Australia

PERTH, WA 6000

The Public Advocate promotes and protect the rights, dignity and autonomy of Western Australians who are not able to make reasoned decisions because of dementia, intellectual disability, mental illness or acquired brain injury.

TTY: 1300 859 955
Health and Community Services Complaints Commissioner

Health and Community Services Complaints Commissioner

(2 locations)

Rundle Mall, SA 5000

The Health and Community Services Complaints Commissioner is an independent statutory officer who helps people - service users, their families and carers, and service providers - resolve complaints about South Australian health and community services in the public, private and community sectors.
 

ACT Disability, Aged and Carer Advocacy Service (ADACAS)

Watson, ACT 2609

ADACAS is a non-profit organisation that provides free advocacy services to people living with a physical or mental disability, and the frail aged.
 

Private Health Insurance Ombudsman

Canberra, ACT 2601

The Private Health Insurance Ombudsman deals with inquiries and complaints about any aspect of private health insurance.
 

Comcare

Canberra, ACT 2601

Comcare - esestablished pursuant to the Safety Rehabilitation and Compensation Act 1988 - aims to improve workplace health and safety. Comcare has a multi-faceted role, an insurer, regulator and scheme manager. It manages the Government's asbestos-related claims liabilities.

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