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Dining Experience Specialists

Strategy, quality, cost, safety, process, innovation

Advice and practical assistance to health and aged care industry meal service providers

We consult Australia-wide, assisting management in aged care, health care, community, Meals on Wheels to improve food services.

We explore processes end to end along the meal value stream.

  • We analyse your costs against national catering benchmarks
  • We create value stream mapping - from food source to patient or resident
  • We create process mapping
  • We analyse staff payroll 
  • We provide equipment capacity and utilisation analysis
  • Identification of strategies to manage change to improve quality
  • We identify measurable and timely objectives
  • Performance Improvement Production, tray and plate waste analysis
  • We provide tools and techniques for frontline staff and managers to define a baseline to measure performance improvement

Address ., P O Box 1039
Lutwyche QLD 4030
Tel 0407 414 101